Home / FAQ
Menu
Is there a Minimum Order Quantity (MOQ)?
- The Minimum Order Quantity (MOQ) varies depending on the specific product type and specifications. Please provide your specific requirements so we can inform you of the exact MOQ and offer the best quotation.
How can I quickly find the bearing I need on sdtflbearing.com? What search or filtering functions are available?
On sdtflbearing.com:
- Use the Search Bar: Type in the part number (e.g., “6205-2RS”), keywords (e.g., “stainless bearing”), or dimensions (e.g., “10x30x9”).
- Use Filters: On category or search results pages, narrow down by Type, Dimensions (Bore, OD, Width), Material, Features (Seals/Shields), Brand, etc.
These tools help you find the right bearing quickly.
Why can TFL bearings replace internationally renowned brands such as SKF and FAG?
TFL Bearings offers SKF/FAG-level quality, 15%–25% lower cost, 3–5 day delivery, 24-hour support, and certified innovation—making it the cost-effective replacement choice.
How do you handle international shipping and logistics? Do I need to arrange it myself?
- If the items are in stock, we aim to dispatch your order from our warehouse within 1-2 business days. For large production runs, the estimated manufacturing time is typically 4-5 weeks before shipment.
How to determine if a bearing needs replacement? What inspection methods are there?
We accept the following payment methods to facilitate your purchase:
- Credit/Debit Cards: We accept Visa, Mastercard, and American Express.
- Online Payments: Alipay and WeChat Pay.
- Bank Transfer: Please contact your sales representative for our bank account details.
- Telegraphic Transfer (T/T) and Letter of Credit (L/C): We accept standard international payment methods such as Telegraphic Transfer (T/T). For specific orders, Letter of Credit (L/C) may also be accepted.
- Payment terms typically involve a percentage deposit upfront, with the balance paid before shipment. Specific terms can be discussed based on order details.
Return & Refund Policy
Should you not be entirely satisfied with your purchase for any reason, you are welcome to return the merchandise within 60 days following its delivery date. Kindly note: Returns occurring because the customer mistakenly ordered the wrong item will incur a 25% restocking fee. The subsequent return conditions must be satisfied:
- All returned items must be in their original packaging, unused, undamaged, and in a condition suitable for resale.
- Proof of purchase must accompany all returns without exception.
Shipping costs are typically non-refundable. Nevertheless, should the return stem from an error on our part or that of the manufacturer, we shall cover the return shipping expenses.
Please be advised: Custom orders or products designated as special items are exclusively sold on a final sale basis. Cancellations, returns, or refunds are not accepted for these particular items.
What shipping methods do you offer?
We offer flexible shipping options to meet your needs, including sea freight, air freight, and land transport (road or rail). For urgent orders, we provide express delivery services (e.g., DHL, FedEx). The specific method depends on order size, destination, and customer preferences, with costs and timelines confirmed at the time of ordering.
If I encounter technical difficulties in selection or use, what support can I get from sdtflbearing.com?
Yes, TFL Bearing offers technical support:
- Contact Us: Reach our support team via Email
[Your Support Email Address]
, Phone[Your Support Phone Number]
, or our[Link to Contact Us Page]
form.
Our team is ready to help with selection, application advice, or troubleshooting.
CAN’T FIND WHAT YOU NEED?
Please provide your question.
We’ll find you with the best support options.